This is definitely a way of looking at the economy in a “half-full” type attitude. While many businesses over the past 5-10 years have noticed a decrease and struggled a bit, there are still some which may find their companies in this position. For example, it is not uncommon for a doctor to open her doors and find that within a year’s time, her patients’ wait time has gone from 10 minutes to over an hour. Is this a good thing? How is it a good thing? How could this be improved? What can a business do if they find themselves in this position, where they have grown too fast?
While in some industries, a solution may surface sooner or more obviously, other industries may struggle a bit. There really is not a definite answer. Below are some suggestions. 
As far as the medical industry is concerned, like mentioned above, solutions seems to be more clear. Once an office reaches a certain number of patients, doctors may hire on a nurse practitioner. These nurses have the ability to treat patients (though not for everything), write prescriptions, and offer medical advice.
For companies outside of the medical field, which find themselves in the same position, hirings must take place. While this may be looked on as a great expense, businesses have to consider the money they will lose by not providing a big enough staff to service their customers. Eventually, they will lose sales / clients and word will spread about such companies. These hirings may prove a bit chaotic, as they are on the spur of the moment and trainings get crammed in short periods of time. However, businesses have to remember this is only for a short time until individuals are trained and business then resumes a period of normalcy.
For the future, the best way to go about this process is by constantly taking inventory over services and products. Companies, which stay organized and observe their trends regularly, can prepare themselves for customer increases. Rather than hire randomly on the spur of the moment, companies, because they have observed, can take time to hire sound employees and train them in time for the customer increase.
Many businesses hire seasonal workers. For example, the tax industry finds itself the busiest during the first quarter of the year (since taxes are due to the IRS by April 15th). Often, tax preparer services hire on temporary workers to help prepare and file taxes. Many businesses in the retail industry, find the holidays especially busy. As a result, many of these companies bring on extra employees to work from the day after Thanksgiving until the beginning of the New Year. Further, the entertainment industry also does this—as Thanksgiving and Christmas are their biggest day of sales. Once the holidays are over, these companies, then, let these employees go until the following year.
The last option, which seems most reasonable, is outsourcing or simply referring consumers to other companies. Outsourcing may be a good idea, if several steps are involved in a company. For example, if a company has too many clients and provides a several step service, like in a landscaping company, they can contract someone to complete part of the service. Company A, which provides the overall landscaping, can hire out a smaller company to pour its concrete. Once this process is finished, then, Company A finishes the rest of the work. Referring clients or consumers to other companies may seem like a bad idea. This means that a company misses out on a lot of business opportunities. However, if a company simply cannot take on any more clients or does not wish to add stress to a staff or is happy with current profits or does not have space to hire on more employees (whatever the reason is), referring clients to a colleague may be a great exchange of business. Companies often partner up in referrals. This way, when one company needs clients, the other refers, and visa versa. It creates alliances between companies.
Overall, the important element to remember is that doing something is better than nothing. Companies, which grow too large, do not provide good service and will eventually reap the consequences. While the answer is different for each company, some sort of plan must be formed. Consumers want reliable businesses, which offer viable products and services. Their needs should always be at the forefront of a business’s mind.
